Dave N5UP

Dave N5UP
Dave monitoring progress during the server migration June 17, 2010

Dell R710 server

Dell R710 server
A technician at our data center adjusts a rack of Dell R710 servers

Tuesday, September 21, 2010

Server outage 0823 UTC Tuesday - Fixed

As of 13:40 we are back up and running again.

We had been experiencing some delays and lockups on a server, so I applied some new Windows and ColdFusion updates and restarted the server. For some reason it did not come back online. There were 5 different data center personnel involved in troubleshooting and fixing the problem. The primary disk passed all the tests. The RAM was replaced, and the BIOS was updated. Finally we ran CHKDSK on the drive repairing any errors. At 1300 UTC we reinstalled the operating system, and that finally fixed the problem.

Thursday, September 16, 2010

System is up again

The problem with the network router at our hosting facility has been fixed, and the system should be accessible to everyone again.

Network router has made the system unavailable

Our hosting facility has had a network router failure. Our servers are behind this router, and so you cannot access our servers until they fix the router.