As of 13:40 we are back up and running again.
We had been experiencing some delays and lockups on a server, so I applied some new Windows and ColdFusion updates and restarted the server. For some reason it did not come back online. There were 5 different data center personnel involved in troubleshooting and fixing the problem. The primary disk passed all the tests. The RAM was replaced, and the BIOS was updated. Finally we ran CHKDSK on the drive repairing any errors. At 1300 UTC we reinstalled the operating system, and that finally fixed the problem.
Tuesday, September 21, 2010
Thursday, September 16, 2010
System is up again
The problem with the network router at our hosting facility has been fixed, and the system should be accessible to everyone again.
Network router has made the system unavailable
Our hosting facility has had a network router failure. Our servers are behind this router, and so you cannot access our servers until they fix the router.
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